Terms of Use

This is an outline for counsel. Nothing here is final, and the bracketed items must be written or confirmed by counsel before release.

Who we are

• [TODO counsel: legal entity name; the company isn’t formed yet]
• [TODO counsel: registered address and how to contact us]

Who can use Pact

• You must be 18 or older to create an account. We check this once at sign-in and don’t keep your date of birth.
• [TODO counsel: residency or service-area limits during the Bay Area beta]
• One account per person. [TODO counsel: account sharing, business accounts]

Your account

• You sign in with an emailed code, Sign in with Apple or Google. Keep access to that email or account secure.
• [TODO counsel: what happens when an account is suspended or closed, and how to appeal]

What Pact is and isn’t

• Pact shows rent data, home listings and possible roommates. Pact is not a landlord, property manager, real estate broker or agent.
• Listing details come from property managers, public sources and staff checks. [TODO counsel: listings disclaimer, accuracy and availability]
• Prices are shown as the all-in monthly total where we know the mandatory fees. [TODO counsel: honest-pricing wording for listings (Q-54)]

Acceptable use

• [TODO counsel: no scraping, no automated access, no misuse of other members’ information]
• [TODO counsel: no discrimination; see the Fair housing statement]
• [TODO counsel: no harassment, fraud, fake listings or impersonation; see the Community guidelines]

Content you share

• [TODO counsel: licence Pact needs for rent contributions, profile text and photos, messages and reports]
• [TODO counsel: how we may remove content, and the copyright process]

Background checks

• Background checks have their own disclosures and authorization, which are separate from these terms.

Fees

• [TODO counsel: which features cost money, refunds, taxes]

Disclaimers and limits of liability

• [TODO counsel]

Disputes

• These terms are governed by California law.
• [TODO counsel: venue (proposed: courts in San Francisco County), arbitration and class-action waiver, if any]

Changes to these terms

• When we make a material change, we’ll ask you to accept the new terms in the app before you continue.
• [TODO counsel: notice period]

Contact

• [TODO counsel: support contact, for example [email protected]]